Securus Technologies is a company that connects inmates with their families. The company has been around since 1986 and is based in Dallas, Texas. In recent years, Securus has made technology more affordable, so inmates and their families are able to connect at affordable prices. Securus has also decided to invest over 600 million in new technology to make the service even more affordable and accessible to customers. The company serves over 2,200 correctional facilities in North America. There are satellite offices across the US. The primary and most popular service is phone calls, however, Securus Technologies also offers services like money transfer, video chat, and voicemail. The company website gives full details on the products and services offered.
Securus Technologies has also taken on an initiative to be transparent in their pricing. This has been appreciated by customers who are able to more affordably connect with their loved ones while away. There are many different alternatives for those working with a budget such as prepaid calling, which allows a preset amount for calling. This is a good option for those who need to stay within a budget and don’t want unpleasant surprises on their phone bills, which has been an issue in the past with many inmate communications companies.
A recent article published by PR Newswire indicates that both the families and employees of the corrections facilities are grateful for the service. As Securus Technologies provides monitoring of the calls, many issues and crimes have been solved as a result of this information. Everything from contraband to discovery information has been recovered by the monitoring. This resolves many issues with things like drug sales and violence in the facilities. As Securus Technologies develops new technology, perhaps new advances will continue to assist in the criminal justice system.